Shipping policy

Last updated: August 21, 2026

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders placed on weekends or holidays may begin processing on the next business day.

During product launches, restocks, promotions, or periods of high order volume, processing may take slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

BoostyPR currently offers FREE Standard Shipping on eligible orders shipped within Puerto Rico and the United States.

Estimated Standard Shipping transit time is approximately 3–5 business days after the order has been processed and shipped.

If available at checkout, customers may also select Express Shipping for an additional charge. Estimated Express Shipping transit time is approximately 1–2 business days after the order has been processed and shipped.

Shipping and delivery estimates are not guaranteed and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside of our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error in your address, contact us as soon as possible at boostypr@gmail.com.

We will do our best to make changes before the order is shipped, but we cannot guarantee that an address can be changed once an order has entered fulfillment or has been transferred to the shipping carrier.

BoostyPR is not responsible for packages that are delayed, returned, or delivered incorrectly because of an incorrect or incomplete address provided by the customer.

Tracking

Once your order ships, tracking information will be sent to the email address provided during checkout.

Tracking information may take some time to update after the shipping label is created.

Delayed or Lost Packages

Shipping carrier delays may occur due to weather, high shipping volume, holidays, transportation issues, or other circumstances outside of BoostyPR's control.

If your package appears to be significantly delayed or lost, please contact us at boostypr@gmail.com with your order number so we can review the situation and assist you where reasonably possible.

Packages Marked as Delivered

If your tracking information shows that your package was delivered but you cannot locate it, please first:

  • Check around your property and delivery location.

  • Ask members of your household or neighbors who may have received the package.

  • Allow up to 24 hours, as some carriers may mark packages as delivered shortly before the package actually arrives.

  • Contact the shipping carrier using your tracking number.

If you still cannot locate your package, contact us at boostypr@gmail.com and we will do our best to assist you.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your item arrives damaged, defective, or if you receive the wrong item, contact us as soon as possible at boostypr@gmail.com with your order number and details of the issue.

We may request photos to help us evaluate the situation and make it right.

For additional information regarding returns and refunds, please review our Return and Refund Policy.

Contact

For questions regarding shipping or your order, contact us at:

BoostyPR
boostypr@gmail.com